Insurance Lawyers: Technology Errors and Omissions
The failure of an electronic or software product can have enormous consequences, but traditional comprehensive general liability (CGL) insurance usually doesn't cover these losses. Technology errors and omissions policies offer performance insurance for high-tech products.
In today's high-tech dependent society, tech e & o claims are becoming commonplace. If a computer chip in an air traffic control router system fails, all the units containing a similar chip must be taken out of service immediately. The system's owner will most likely sue the chipmaker for loss of use of the defective units. Technology errors and omissions insurance should cover the damages.
High-Profile, High-Tech Clients
At Pillsbury & Levinson, LLP, our attorneys represent high-tech firms involved in disputes over technology errors and omissions insurance coverage. Our clients include: Quantum Corporation, eBay, Inc., Nortel Networks, Metawave Corporation, Hitachi, VeriFone Inc., Westwave Communications, Aspect Communications Corporation, and Evans & Sutherland Computer Corporation in addition to other high tech firms.
We work closely with our clients to help them respond to product failures in a way that preserves their ability to receive insurance coverage. To preserve technology product coverage, it is imperative to navigate the many exclusions in an insurance policy.
Most insurance companies operate under a business model that doesn't address the needs of cutting edge, high tech firms. After being notified of a product failure, our clients' respond to their customers' needs immediately, sending engineers off to the customer's location on the next flight out of town.
Bridging the Gap
Insurance companies balk at paying expenses that they haven't pre-approved. However, it would take days or weeks to get approval if our clients followed the insurance companies' antiquated procedures. Our lawyers help bridge the gap between 21st century technology firms and an insurance industry whose processes are geared to a 19th-century business model.
Pillsbury & Levinson LLP is regularly invited to present recent developments in technology at the Tech Industry Risk Forum, a gathering of risk managers from major technology companies in Silicon Valley.
To learn more about our technology errors and omissions practice, please contact Pillsbury & Levinson, LLP. From offices in San Francisco's Transamerica Pyramid, we represent clients throughout California and across the nation.
